Order terms
Warranty
Ask for the written warranty terms applicable to your product, configuration and destination before placing an order. This page explains how to prepare a support enquiry; it does not state a universal warranty period.
Confirm before ordering
Review the quoted components, finish, installation requirements and warranty terms together. Ask for clarification about coverage and the support process before accepting the specification.
Inspect and test fit
Arrange professional inspection and test fitting before paint, finishing or permanent installation. If a component appears damaged or does not fit as expected, pause the work and contact us before modifying it.
Send a support enquiry
- Your order or quotation reference.
- The product and affected component.
- Your vehicle model, year and relevant modifications.
- A clear description of the issue and when it was noticed.
- Whether the component has been painted, modified or installed.
Use the contact form to start the conversation. Keep photographs, packaging and relevant installation records available for follow-up. The form does not accept file attachments.
Next steps
The issue and applicable terms need to be reviewed before a remedy can be confirmed. Contact us before returning any component so the correct instructions can be agreed.